Shipping and Return

PROCESSING TIME: 1-14 days (typically 1-3 days)

SHIPPING: 1-12 business days

We are not responsible for delays or lost packages once the mail carriers take the packages. Please make sure to double check your address prior to purchasing.

FOR INTERNATIONAL SHIPPING: Packages are being shipped out from Canada. We are not responsible for any other charges (import taxes, duties, etc.) when the packages are being mailed and are up to the purchaser.

RETURN POLICY

All items are FINAL SALE. We are unable to provide returns or exchanges at this time. However, we understand accidents happen. If your item happens to arrive damaged, please contact us with photos at lilybuggiftshop@outlook.com within 72 hours of receiving your item.